In the event of a potential claim you can notify us via the app. Go to the Claims & Photos screen.
A Johansen Insurance Brokers claims representative will receive your information and will notify you of the claims process.
- Take all reasonable precautions to minimise the claim and prevent further loss, damage or liability.
- Do not make any statements or admission of liability.
- Advise the police if a theft, malicious damage or lost property has occurred and obtain a copy of report and event number as well as police station location and the officer’s details.
- For motor vehicle claims
- Do not admit any liability
- Record all details of any third party including drivers name, address, phone, vehicle description and registration number.
- Record third party Insurer details if possible
- Take photos of the area and damage using this app or add via your camera roll.